Revision as of 17:16, 27 August 2022 editFathoms Below (talk | contribs)Autopatrolled, Administrators19,737 edits →Hmmm...: no point arguing← Previous edit | Revision as of 21:11, 30 August 2022 edit undoDannyH (WMF) (talk | contribs)Extended confirmed users928 edits Response from WMF Product (DannyH)Next edit → | ||
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::Of course, you needed to hear this BEFORE making a global VERY public appeal, but here we are. Cheers ] (]) 09:29, 27 August 2022 (UTC) | ::Of course, you needed to hear this BEFORE making a global VERY public appeal, but here we are. Cheers ] (]) 09:29, 27 August 2022 (UTC) | ||
{{Archive bottom}} | {{Archive bottom}} | ||
==Response from WMF Product== | |||
Hi, everyone — for folks who don't know me, I'm Danny Horn, Director of Product Management for the five Contributor Tools teams. In Product, we've been following the conversations and activity around this open letter. | |||
I completely agree that the New Pages Patrol does very important work on English Misplaced Pages, keeping out newly-created articles that are bad-faith, self-promotion, or simply not ready for inclusion in the encyclopedia. I know that the people who volunteer to do this important work can get overwhelmed by the constant stream of new articles, and PageTriage certainly needs improvement to help folks work through the backlog. | |||
I'm familiar with the NPP problems, because in 2018 and 2019, the Contributor Tools teams that I manage made some significant improvements to the PageTriage extension. | |||
* In summer 2018, Marshall Miller and the Growth team made ] to the extension for both NPP and AfC, adding quality assessments and copyright violation scores for each page, and allowing people to filter based on those qualities. | |||
* At my encouragement, Insertcleverphrasehere made a proposal on the 2019 Community Wishlist Survey: ]. NPP reviewers and supporters came out in force to vote for that proposal, and it ended up as the #1 proposal for the year. (]) | |||
* Because of that strong show of support, Ilana Fried and the Community Tech team worked for more than six months making ], completing 13 different wishes that were prioritized by the NPP members. In December 2019, Ilana wrapped up that project, told the NPP folks that the team needed to move on to other Wishlist projects, and encouraged them to put up another proposal at the next Wishlist Survey. | |||
Since then, the members of NPP have not submitted proposals in further Community Wishlist Surveys. Leading up to this year's survey, there were several threads on the ] talk page about submitting a proposal: | |||
* In October-November 2021, Usedtobecool started a thread called "]", suggesting improvements to the tool. In that discussion, Kudpung pinged Marshall for information about asking the WMF for more resources, and with encouragement to participate in that year's survey. Marshall pinged Natalia Rodriguez, who's now the Product Manager for the Community Tech team. and offered to help the group out with crafting a proposal for January's survey. Unfortunately, nobody replied to take up Natalia on her offer. | |||
* Also in November 2021, Kudpung started the thread "]", encouraging people to write a proposal for January's survey. There was a little bit of discussion, but it didn't go far. | |||
* In January 2022, once the Wishlist Survey had begun, MarioGom started the thread "]", asking if the group should put a proposal together. That discussion was pretty brief, and nobody wrote a proposal. | |||
I think that another Community Wishlist Survey proposal would probably be very effective — the NPP proposal got ] in 2019, and there are more than 400 people who've signed this letter so far. I would expect that a proposal in the 2023 survey would lead to more work getting done on PageTriage. | |||
That being said, I know that people on this talk page have said that the scope of the problem with PageTriage is too big for a Community Tech project. I think that could be discussed with the Community Tech team, once there's a successful proposal at the top of the survey results. That's what we did in 2019, and that year CommTech made significant improvements to the tool. It's unfortunate that there were no proposals submitted in the 2021 and 2022 surveys. | |||
If the group decides not to participate in the 2023 Community Wishlist Survey, then it doesn't really make sense for us to commit more resources to this problem, when the NPP folks have not been taking advantage of the resources that are currently available to them. | |||
There's also a larger question about what the WMF Product department is investing in, and why the organization isn't spending more money to solve important problems that affect our most active and productive volunteers. Naturally, as the head of Contributor Tools, if people want to advocate for more resources to be allotted to Contributor Tools teams, then I certainly wouldn't object, and I appreciate the support. | |||
But the question is, why don't the Contributor Tools teams solve this problem, using the money and people that we currently have? | |||
To answer that, here are the current projects that we've prioritized above rewriting PageTriage: | |||
* The ] team is working to support content moderators on medium-sized wikis. There are a lot of countries and languages where people are more likely to own a mobile phone and not a laptop, and Moderator Tools has found that on all of our wikis, there are very few majority-mobile volunteers who are admins, or do significant content moderation work. So the team is currently working on making the basic content moderation tools accessible on mobile web — currently working on ], and soon moving on to make ] more functional. | |||
* The ] is providing support for organizers setting up editathon and content campaigns, a group of people that Product has never really done much significant work for. The team is focusing especially on campaign organizers in Africa, to make sure that we're working outside of the organization's traditional focus on North America and Europe. The team is building a campaigns platform for organizers, currently working on ]. | |||
* The ] is responsible for supporting the rollout of the Universal Code of Conduct with a ], which will help all users across our projects to access help when they're being harassed or threatened. | |||
* The Anti-Harassment Tools team is building tools that will help us to adjust to an internet where there are restrictions on how we use IP addresses. They've recently worked on a new ], and a ]. | |||
* Finally, the Community Tech team is currently working on projects from the Community Wishlist Survey. Recently, they've been working on ], ], and ]. | |||
Sorry that I'm going on for so long, but I want to show the kinds of choices that we have to make in WMF Product. There are lots of important people and projects and workflows that we can support, and we have to decide which ones we're going to focus on. Contrary to what some might think, we really don't have an endless supply of money that allows us to fix every important problem. | |||
I hope that this helps to explain our point of view. I'm happy to talk more, if you want to. ] (]) 21:11, 30 August 2022 (UTC) |
Revision as of 21:11, 30 August 2022
Hi MB, I appreciate the effort that has gone into drafting this letter. It's well written. However, I have worked in very close collaboration with Marshall in the past and I know him to be someone who is already acutely aware of the issues surrounding NPP. Nevertheless, even though he has been promoted to overal charge of Growth, his hands are tied when it it comes to the allocation of budgets and engineering staff. The WMF is currently rudderless, practically on their own admission it has no one in overall command and the new CEO and a new 'Chief of Staff' still need to settle in, and the replacement for Toby Negrin needs to find his feet. That said, NPP has been brought to the attention of the BoT and the chair of its technology committee and their responses have shown some optimism and they will be discussing NPP with Ms Iskander.
I am preparing a sequel to my two NPP special reports in The Signpost here and here (please read them - and the reader comments - if you haven't done so already). Lest I make inaccurate claims, as per journalistic courtesy I have requested feedback on this draft article from key people in the WMF and the BoT and I have received encouraging response.
I therefore believe we should hold off putting Marshall and those people under additional stress for a while. Some of my upcoming article hinges on the effect of backlog drives and before I can complete that section, I must wait until you or somebody has revealed the results of the current drive and handed out the rewards. By the time the next Signpost is published, from the undertow of the current off-Wiki discussions I shall know more about the progress on NPP and my report will reflect this. The month will pass quickly and the article in The Signpost will not be without significant impact.
I think here is little to be gained by involving Mr Wales. His talk page is little more than a soap opera of petty grievances, mostly by by 'regulars' at his page. In RL he's quite a busy person and he does read it all but rarely sees the need to respond or to follow up on every link to his name. His powers are limited but at the real-life Wikimanias his keynote speeches were well researched and he is an approachable person. Best, Kudpung กุดผึ้ง (talk) 23:55, 29 July 2022 (UTC)
- Kudpung, this does not have to go to Marshall, I just put that there as a "placeholder". You say the need for NPP support has been "brought to the attention of the BoT". My idea was to have this "signed" by as many NPPers as possible. We could give it to them just to show there are many of us at NPP who desperately want these improvements (strength in numbers). I've seen comments elsewhere that the devs are influenced by what readers/editors are asking for (like notifications/TP access for mobile uses). I was anticipating collecting signatures for a month or so. How do you feel if I ask for signatures, just to have this ready if at some point in the future we may think it could be helpful to send it to someone? If your efforts are fruitful and we do nothing with this, so be it. MB 00:28, 30 July 2022 (UTC)
- MB,I think that's an excellent idea. I'll add a note to it to the August newsletter which you are of course welcome to edit or even redraft as long as it's kept as short as possible and mainly contains the basic results of the backlog drive. I think the letter to the WMF should then be sent out after reader comments to the article in The Signpost have tailed off. How to distribute that letter is another question. I think there is an official WMF email channel anyone can send mails to, I can't remember, but I think that my article will be a subtle kneejerk to them first. Kudpung กุดผึ้ง (talk) 00:53, 30 July 2022 (UTC)
- Kudpung OK. I don't want to change this letter after people start signing it. It is suppose to be from all of us at NPP. Is there anyone else you would suggest to review it? MB 01:03, 30 July 2022 (UTC)
- MB, I don't think so. It's been produced by you and Novem as NPP coords with some input from me as quasi NPP 'emeritus' and that will be enough. Too many cooks spoil the broth, and that's what all too often happens on Misplaced Pages. Kudpung กุดผึ้ง (talk) 01:22, 30 July 2022 (UTC)
- Kudpung, OK, but I do think this needs improvement:
most notably actors and business people
. I don't see that many business people. More singers/ internet personalities/ etc. - anyone whose success depends on being noticed. MB 01:22, 30 July 2022 (UTC)
- Kudpung, OK, but I do think this needs improvement:
- MB, absolutely true. I've made a couple of minor tweaks to it but I don't want to override your super draft. I'll take another look at it before our newsletter goes out. Compare the diffs to see what I have changed. Kudpung กุดผึ้ง (talk) 01:32, 30 July 2022 (UTC)
- MB, I've taken my signature off. I only put it there to show you what it would look like. I'll sign again when I will be further down the list. I don't want to be seen as the driving force - plenty of people are fed up already of my interfering since I retired from NPP ;) Kudpung กุดผึ้ง (talk) 01:43, 30 July 2022 (UTC)
PS. Jimbo is aware of the challenges surrounding NPP. I spoke to him personally about it each time I have met him (2013, 2014, 2016). Also, I have received feedback yesterday from the former senior developer of PageTriage. He left the WMF during the mass exodus some years ago but he might be tempted to come back as a volunteer and offer some technical input. Kudpung กุดผึ้ง (talk) 00:11, 30 July 2022 (UTC)
PPS: MB, Novem Linguae, The replacement for Negrin was announced here. It's ostensibly a job on the very top level of WMF hierarchy and carries (or did for her predecessor) an extremely high salary. She starts on 1 August, but unlike her predecessor she does not already have a background in the Foundation or on Misplaced Pages. I don't know who is responsible for hiring the key Foundation staff, but it's obviously not through the CEO's office. Off-topic, I'm still also baffled why the WMF's website is a WordPress blog and needs a WordPress.com membership to access parts of it. Is the WMF - mainly a technology driven org - incapable of designing a proper website and hosting it themselves? Is that also why they can't get to grips on NPP? Perhaps one day the entire Wiki will be running on that awful WordPress code. Kudpung กุดผึ้ง (talk) 00:34, 30 July 2022 (UTC)
Condense more?
We could possibly condense this letter more. The 4 paragraphs about NPP's internal struggles are true and interesting, but may be too much information for our target audience, and may not be related enough to the PageTriage software. Thoughts on condensing the 4 paragraphs to 1 paragraph? I guess we should decide if we want to focus on the action item (getting devs for PageTriage), or on educating WMF brass about the NPP situation. –Novem Linguae (talk) 05:55, 30 July 2022 (UTC)
- Isn't educating the "WMF brass" the way to get them to allocate resources (devs) to PageTriage. I think the first paragraph should be more like the original version. Why have "Unbreak Now" and so much jargon. It also has too much detail about non-developer fixes. Let's just leave the burden on the WMF to support the software. MB 07:03, 30 July 2022 (UTC)
- The WMF is likely to know that jargon. They're basically a tech company and have almost 200 software engineers on payroll. However feel free to adjust the first paragraph or change it back. This letter in any form is likely to help. I trust your judgment. –Novem Linguae (talk) 07:11, 30 July 2022 (UTC)
- My article for The Signpost pre-empts much of that letter anyway and I was quite surprised when I read it. It is so similar I though that someone had already seen my draft before I blanked the page. At least it demonstrates that at least three of us have got a handle on the issues. Condensing it might be an idea because the WMF brass doesn't really need educating about the NPP situation, they know all about it already and have done for a long time. The only solution is to convince them that the system is nearly bankrupt and that without NPP they'll have to find new ways of keeping the corpus clean, and it won't be with AI. Kudpung กุดผึ้ง (talk) 10:02, 30 July 2022 (UTC)
- I wrote it on an airplane when I was without Internet access and had nothing else to do. MB 04:28, 1 August 2022 (UTC)
- My article for The Signpost pre-empts much of that letter anyway and I was quite surprised when I read it. It is so similar I though that someone had already seen my draft before I blanked the page. At least it demonstrates that at least three of us have got a handle on the issues. Condensing it might be an idea because the WMF brass doesn't really need educating about the NPP situation, they know all about it already and have done for a long time. The only solution is to convince them that the system is nearly bankrupt and that without NPP they'll have to find new ways of keeping the corpus clean, and it won't be with AI. Kudpung กุดผึ้ง (talk) 10:02, 30 July 2022 (UTC)
- The WMF is likely to know that jargon. They're basically a tech company and have almost 200 software engineers on payroll. However feel free to adjust the first paragraph or change it back. This letter in any form is likely to help. I trust your judgment. –Novem Linguae (talk) 07:11, 30 July 2022 (UTC)
- @MB and Novem Linguae: It is indeed a big question to whom this letter should be addressed. There is a lot of confusion concerning who is actually responsible for PageTriage and its maintenance. There have been clear statements where some WMFers say it's the Grow Team, some say it's Community Tech and some . like the vice chair of the BoT say the software was built by the community (which is clearly wrong) and hence the responsibility of the NPPers themselves (there are diffs for all these claims). OTOH, Marshall Miller seems to be now fairly high up in the scheme of things while Danny Horne whom I know personally and who finally acquiesced and organised the ACTRIAL for us, is apparently in charge of both departments. The top spot in engineering, which I assume to be only one rung down from the CEO, was filled only yesterday. Frankly I'm totally confused with all these characteristically American job titles of Lead this, Senior Lead that , Director of Something, Assistant-vice-deputy-manager of Whatever, etc. Regulars at Phab give the impression (to me at least) that it's Phab's mandate to interpret - or make up - and enforce policies that would override legitimate local Misplaced Pages consensuses. Kudpung กุดผึ้ง (talk) 02:16, 2 August 2022 (UTC)
Signpost
Done |
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We'd be happy to republish / advertise this in the September edition of The Signpost. 🐶 EpicPupper 22:14, 6 August 2022 (UTC)
Signpost "advertisement"How about something like this:
Page Curation, the primary software tool used by New Page Reviewers, is essentially unmaintained by the WMF. Bugs go unfixed, (except for a few patches provided by NPP volunteers), and there have been no enhancements to it in years. Dozens of Phab reports are stalled at "unassigned" or "needs triage". A letter has been written asking that resources be allocated to the maintenance of this tool. As there are too few active reviewers to promptly address the constant inflow of new articles, software improvements are imperative. You can read the letter here, and even offer your support by adding your signature. MB 01:26, 7 August 2022 (UTC)
PageTriage, the suite of NPP software tools used by New Page Reviewers at Page Curation, is essentially unmaintained by the WMF (who created them). Dozens of Phab reports are stalled at "unassigned" or "needs triage". An open letter to the WMF has been written asking that resources be allocated to the maintenance of this tool. As there are too few active reviewers to promptly address the constant inflow of new articles, software improvements are imperative. Read the letter here, and if you support it, please consider signing it.
PageTriage, the suite of NPP software tools used by New Page Reviewers at Page Curation, is essentially unmaintained by the WMF (who created them). Dozens of Phab reports are stalled at "unassigned" or "needs triage". An open letter to the WMF has been written asking that resources be allocated to the maintenance of this tool. As there are too few active reviewers to promptly address the constant inflow of new articles, software improvements are imperative. Read the letter here, and if you support it, please consider signing it. Also consider helping to patrol new pages. If you are interested, check the criteria, read the tutorials and apply at PERM. We especially need people with the ability to judge the notability of non-English topics. @Kudpung and Novem Linguae:, should we appeal for more reviewers too? I added a sentence at the end of V3. It is a separate issue, but it's just as important. MB 14:59, 10 August 2022 (UTC)
PageTriage, the suite of NPP tools comprising the New Pages Feed and Page Curation used by New Page Reviewers, is the only firewall against inappropriate new pages while also encouraging users to improve their article submissions.I don't like saying "the only firewall" since other editors CSD and AFD some of the worst every day. No need to dis them and boast about NPP too much. Why don't we just say the main or primary firewall. The second clause doesn't read well either. "PageTriage ... while also encouraging users". PageTriage doesn't encourage users. This needs to be rewritten. MB 02:48, 21 August 2022 (UTC)
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Opposition
The issues have been addressed to the satisfaction of the OP |
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RESOLVED
The issues have been addressed to the satisfaction of the OP
The following discussion is closed. Please do not modify it. Subsequent comments should be made on the appropriate discussion page. No further edits should be made to this discussion.
I don't wish to disrupt the existing structure of the page, but I strenuously object to this letter, and in particular to the statement "New Page Patrolling by the New Page Reviewers is a critical function necessary to keep Misplaced Pages from being overrun with new articles that don't meet the community's standards for inclusion", and wish to have that objection recorded. How might I and other Wikipedians who share my opinion go about recording our objections? -- Visviva (talk) 01:28, 7 August 2022 (UTC)
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Non-NPPers?
I don't consider myself an active NPPer but am familiar with the issues presented here and agree fully with the sentiment. Is there a place for me to sign? Best, KevinL (aka L235 · t · c) 05:52, 7 August 2022 (UTC)
- KevinL, thanks for the support. Go ahead and sign. I just made an update to show it's not only NPPers signing. MB 06:19, 7 August 2022 (UTC)
- @L235. Fixing ping. –Novem Linguae (talk) 07:37, 8 August 2022 (UTC)
More than a signature
Barkeep49 added a comment. I'm uneasy about that - we don't want this to turn into a forum. I don't disagree with it at all but we should communicate that thought elsewhere. Should we strike this? MB 21:46, 8 August 2022 (UTC)
- No disrespect to @Barkeep49 but, yes, I think we're all simply signing a letter, so all we need is a signature. Discussion on priorities should take place elsewhere, or after submission, or be linked from the letter itself. Nick Moyes (talk) 10:51, 9 August 2022 (UTC)
- It's a letter. It should only have signatures. The letter is long enough already and 'less is more'. There's still a risk that it will get binned, unread by many of the addressees. Kudpung กุดผึ้ง (talk) 11:04, 9 August 2022 (UTC)
- I've removed it with a request to re-add just a signature if willing. MB 14:41, 9 August 2022 (UTC)
Volunteer patches
Thank you for writing this letter. I want to specifically note that if volunteers are having trouble getting their PageTriage patches merged, they should feel free to ping me directly and I'll work to find appropriate reviewers, or just review it myself. (This offer stands for any volunteer-submitted patches, not just PageTriage ones fwiw). Legoktm (talk) 16:45, 12 August 2022 (UTC)
- Thank you enormusly for this Legoktm. The person to inform is Novem Linguae. Kudpung กุดผึ้ง (talk) 17:23, 12 August 2022 (UTC)
- @Legoktm. Awesome. Thank you for this. So far I have written around 10 patches, and TNT and Taavi are helping with reviews when they can. Here's a couple that are unreviewed if you want to take a look: . I was sweating bullets a week or two ago about getting reviews, but it recently got better, so that's encouraging. Thanks again for your assistance. –Novem Linguae (talk) 23:51, 12 August 2022 (UTC)
- Both of those people are awesome too :) I reviewed one of those patches, the other one (wiki agnostic) appears to have a very long backstory that I don't want to just charge in without understanding it fully...it might be a week or so before I can get fully up to speed on that. Legoktm (talk) 04:53, 13 August 2022 (UTC)
Admin newsletter
Done - waiting for publication. Watchlist done. |
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@MB and Novem Linguae:Has anyone remembered to ask the Admin Newsletter editor to include a mention of the letter on their next newletter? I did mention it somewhere with a suggested text. BTW, considering 700 NPP newsletters were sent out, the number of signatures to date is not particularly overwhelming and may even reflect a lack of interest in reading our newsletters attentively. Admittedly, the 600 inactive reviewers are not interested but others may need a reminder. I'm considering sending a very short mass message reminder in the next few days. Thoughts? Kudpung กุดผึ้ง (talk) 23:24, 13 August 2022 (UTC)
...it would probably annoy all the editors who have watchlists because only care about content and have no interest in other things.. The watchlist notice signiicantly increased readership of The Signpost (my idea), and more than doubled the drive-by votes at RfA. However, there is indeed another problem associated with this. Kudpung กุดผึ้ง (talk) 22:35, 14 August 2022 (UTC)
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Stalled
Resolved |
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This petition has stalled. Sad to say, but it looks like the WMF will not do anything about it any time soon. CactiStaccingCrane (talk) 10:57, 19 August 2022 (UTC)
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Racism / xenophobia
The letter is probably not going to be changed at this stage. The thread has outlived its usefulness |
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While I 100% agree that NPP needs to be better supported, the phrase Since the exponential increase in availability of the Internet in developing regions and cheap smart phones, is racist / xenophobic. As someone who remembers the original Laurence Canter and Martha Siegel scam, I can assure you that there are more than enough scam artists and hucksters in heartland America to cause us problems without blaming it on foreigners. Stuartyeates (talk) 03:08, 21 August 2022 (UTC)
The link to statistics provided in this short discussion relate to only one of the several world regions which contain emerging economies, but at first glance however, the data appears to confirm rather than disprove the trend. The WMF technical debt - which they have admitted - is the main reason for the appeal to be launched by this letter. In most areas, 'Misplaced Pages' is synonymous for en.Wiki and coterminous for modern day encyclopedias. FWIW, I happen to live in an emerging nation since 23 years- possibly one of the strongest economies in its region - and as author of that sentence and as one with a lot of professional experience in the economies of the Global South, I have spent a total of exactly 50 years living, studying, and working in non-English regions and I am therefore deeply offended by any suggestion that I might be a racist or xenophobic, both words with very different meanings. The NPP team is trying to do something good here, let's not kick it. Kudpung กุดผึ้ง (talk) 00:00, 22 August 2022 (UTC)
(edit conflict)MB, thank you for that change. It seems perfect and should more than satisfy those of a more sensitive nature, although none of the many indigenous residents in my large household of three generations (several of them L2 English speakers), nor my co-workers here from other continents and non-English language regions, felt in the slightest bit perturbed by the original wording. It's episodes like these complaints with their use of unfortunate but possibly not ill-intentioned choice of lexis, that can well discourage one from continuing to be a dedicated contributor to Misplaced Pages, a project that is otherwise so 'careful' not to bite the newbies while neverteless criticising the old hands who do a lot of the maintenance tasks and write a lot of the articles. Kudpung กุดผึ้ง (talk) 00:28, 22 August 2022 (UTC)
@PerfectSoundWhatever, 1997kB, and Vexations: Yes, I can be abstruse sometimes. Have you all any idea at all what 60% is of 1.3 billion? "Seven years ago, only 19% of India’s 1.3 billion people had access to the internet. That figure now stands at nearly 60%." I guess the BBC is being racist and xenophobic. Interestingly, I lived in a country once where the people who complained about racism and xenophobia were the racists and xenophobes themselves (and that was in Europe). Some things defy all logic. I've also spent many months on several work trips to India since 2007. Now can we finally collapse this contentious thread before it gets out of hand? Kudpung กุดผึ้ง (talk) 15:47, 25 August 2022 (UTC)
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Objection to the process: why is this not a community wishlist survey item?
Why is this not a community wishlist survey item? Explained. (Feel free to discuss) |
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I have skimmed through the above, but apparently nobody has raised this, so here goes. Let me first make clear that I do think the state of PageTriage is rather shameful, and I have (almost) no opposition to anything the letter says. I do have a strong opposition to the process however. The plan with this letter seems to be that the WMF sees there is lots of support from the community to allocate more resources to PageTriage and does it. But there is already a channel for such requests: the Community Wishlist Survey. If the letter "works", it sends a clear message that this (rather than the community survey) is the way to get the WMF to listen. "Whichever project can drum up the most support via talk page message, WP:CENT notifications etc. gets its features" is not a process I can get behind - it creates an obvious incentive to spam. Some possible counterarguments that I do not think are valid:
As I write, more than 250 people have signed the letter, and zero have mentioned the community wishlist. If I am missing some context, please fill me in. Tigraan 10:14, 22 August 2022 (UTC)
If NPP is to be helped to keep the backlog at sustainable levels and if this cannot be achieved by increasing the number of active patrollers, then this landing page which has already been wireframed by the Foundation at my suggestio but never implemented, is clearly a solution that should now be examined. The NPP letter to the WMF now approaches 300 signatories. This is something that the Foundation will not be able to ignore and onboarding new users in a quick an easy way should also be one of their priorities rather than their current expensive, 2-year long development of a major mobile phone based mentorship programme. Sure, it's certainly a great way of helping new users - and so is the en.Wiki's excellent Teahouse driven nowadays mainly by Cullen328 which is probably better and cost nothing, but neither of which will reduce the daily flow of unwanted new articles in the feed. In the December 2018 Wishlist, the 19 bundled NPP requests came top out of over 200 requests and most, but not all, of the issues were addressed - see the full analysis here, but by then Community Tech had had enough of NPP and of course the rest of the global WMF projects were not entirely pleased at the en.Wiki having squatted the devs' capacity for that year's project. Kudpung กุดผึ้ง (talk) 21:25, 22 August 2022 (UTC) CapnZapp, you can discuss it as much as you like but it will be off topic. This thread is a done deal for the very reason that the appeal is due to the very fact that Community Tech, and The Growth Team who run the Wishlist, and the Board of Trustees, have denied any responsibility for the Page Triage software although it was developed by the WMF. Kudpung กุดผึ้ง (talk) 09:13, 27 August 2022 (UTC) |
Hmmm...
Nothing good will come out of arguing about this. OP said what he wanted. CollectiveSolidarity (talk) 17:16, 27 August 2022 (UTC)The following discussion is closed. Please do not modify it. Subsequent comments should be made on the appropriate discussion page. No further edits should be made to this discussion.
The language here, while well-meaning, is somewhat overblown.
This project isn't "critical".
It's important and valuable. But not critical.
An easy mistake to make. Spend time doing anything and you likely inflate the importance of your work. That's natural.
But here someone needed to dial back the level of alarm.
As an absurd example, even if Misplaced Pages does become daisies in sewage, all that's needed is WMF taking notice then, and making sure to clean up the mess.
In other words, I can't sign this, because it lacks minimal awareness of the project's core criticality.
In short, Wiki will probably survive even if WMF doesn't get involved.CapnZapp (talk) 13:30, 26 August 2022 (UTC)
- With almost 400 signatories who agree with it, among them some influential Wikipedians, and the former WMF creator himself of PageTriage, and those who know what the challenges are that the reviewers are facing, it's unlikely that the appeal will fail because you wouldn't sign it. It might fail for other reasons, but that's always the risk with the dealings of any kind with the WMF. Kudpung กุดผึ้ง (talk) 09:03, 27 August 2022 (UTC)
- You come across as wanting this to be an echo-chamber where dissent isn't welcome. Either sign this or shut up, as it were. That's just ridiculous. People need to discuss whether this is a genuine core need of the project or just some whining from a neglected secondary project.
- Now, you likely don't intend this, and act from a genuine frustration, but I'm reporting my impressions of reading your overly alarmist letter. In my opinion, you do your aims a disservice by painting a picture where if WMF doesn't immediately give you want, Misplaced Pages falls apart. Somehow I highly doubt that will be the case.
- Of course, you needed to hear this BEFORE making a global VERY public appeal, but here we are. Cheers CapnZapp (talk) 09:29, 27 August 2022 (UTC)
Response from WMF Product
Hi, everyone — for folks who don't know me, I'm Danny Horn, Director of Product Management for the five Contributor Tools teams. In Product, we've been following the conversations and activity around this open letter.
I completely agree that the New Pages Patrol does very important work on English Misplaced Pages, keeping out newly-created articles that are bad-faith, self-promotion, or simply not ready for inclusion in the encyclopedia. I know that the people who volunteer to do this important work can get overwhelmed by the constant stream of new articles, and PageTriage certainly needs improvement to help folks work through the backlog.
I'm familiar with the NPP problems, because in 2018 and 2019, the Contributor Tools teams that I manage made some significant improvements to the PageTriage extension.
- In summer 2018, Marshall Miller and the Growth team made some improvements to the extension for both NPP and AfC, adding quality assessments and copyright violation scores for each page, and allowing people to filter based on those qualities.
- At my encouragement, Insertcleverphrasehere made a proposal on the 2019 Community Wishlist Survey: Page Curation and New Pages Feed improvements. NPP reviewers and supporters came out in force to vote for that proposal, and it ended up as the #1 proposal for the year. (Here's the results.)
- Because of that strong show of support, Ilana Fried and the Community Tech team worked for more than six months making improvements to PageTriage, completing 13 different wishes that were prioritized by the NPP members. In December 2019, Ilana wrapped up that project, told the NPP folks that the team needed to move on to other Wishlist projects, and encouraged them to put up another proposal at the next Wishlist Survey.
Since then, the members of NPP have not submitted proposals in further Community Wishlist Surveys. Leading up to this year's survey, there were several threads on the New pages patrol/Reviewers talk page about submitting a proposal:
- In October-November 2021, Usedtobecool started a thread called "Page curation toolbar", suggesting improvements to the tool. In that discussion, Kudpung pinged Marshall for information about asking the WMF for more resources, and Marshall responded with encouragement to participate in that year's survey. Marshall pinged Natalia Rodriguez, who's now the Product Manager for the Community Tech team. Natalia responded and offered to help the group out with crafting a proposal for January's survey. Unfortunately, nobody replied to take up Natalia on her offer.
- Also in November 2021, Kudpung started the thread "New Pages Feed/Curation toolbar improvements or new features", encouraging people to write a proposal for January's survey. There was a little bit of discussion, but it didn't go far.
- In January 2022, once the Wishlist Survey had begun, MarioGom started the thread "Community Wishlist Survey 2022", asking if the group should put a proposal together. That discussion was pretty brief, and nobody wrote a proposal.
I think that another Community Wishlist Survey proposal would probably be very effective — the NPP proposal got 157 votes in 2019, and there are more than 400 people who've signed this letter so far. I would expect that a proposal in the 2023 survey would lead to more work getting done on PageTriage.
That being said, I know that people on this talk page have said that the scope of the problem with PageTriage is too big for a Community Tech project. I think that could be discussed with the Community Tech team, once there's a successful proposal at the top of the survey results. That's what we did in 2019, and that year CommTech made significant improvements to the tool. It's unfortunate that there were no proposals submitted in the 2021 and 2022 surveys.
If the group decides not to participate in the 2023 Community Wishlist Survey, then it doesn't really make sense for us to commit more resources to this problem, when the NPP folks have not been taking advantage of the resources that are currently available to them.
There's also a larger question about what the WMF Product department is investing in, and why the organization isn't spending more money to solve important problems that affect our most active and productive volunteers. Naturally, as the head of Contributor Tools, if people want to advocate for more resources to be allotted to Contributor Tools teams, then I certainly wouldn't object, and I appreciate the support.
But the question is, why don't the Contributor Tools teams solve this problem, using the money and people that we currently have?
To answer that, here are the current projects that we've prioritized above rewriting PageTriage:
- The Moderator Tools team team is working to support content moderators on medium-sized wikis. There are a lot of countries and languages where people are more likely to own a mobile phone and not a laptop, and Moderator Tools has found that on all of our wikis, there are very few majority-mobile volunteers who are admins, or do significant content moderation work. So the team is currently working on making the basic content moderation tools accessible on mobile web — currently working on making preferences accessible, and soon moving on to make the mobile diff pages more functional.
- The Campaigns team is providing support for organizers setting up editathon and content campaigns, a group of people that Product has never really done much significant work for. The team is focusing especially on campaign organizers in Africa, to make sure that we're working outside of the organization's traditional focus on North America and Europe. The team is building a campaigns platform for organizers, currently working on campaign registration.
- The Trust and Safety Tools team is responsible for supporting the rollout of the Universal Code of Conduct with a Private Incident Reporting System, which will help all users across our projects to access help when they're being harassed or threatened.
- The Anti-Harassment Tools team is building tools that will help us to adjust to an internet where there are restrictions on how we use IP addresses. They've recently worked on a new IP Info feature, and a sockpuppet detection tool.
- Finally, the Community Tech team is currently working on projects from the Community Wishlist Survey. Recently, they've been working on Real Time Preview for wikitext, improvements in the IPA text-to-speech engine, and better diff handling of paragraph splits.
Sorry that I'm going on for so long, but I want to show the kinds of choices that we have to make in WMF Product. There are lots of important people and projects and workflows that we can support, and we have to decide which ones we're going to focus on. Contrary to what some might think, we really don't have an endless supply of money that allows us to fix every important problem.
I hope that this helps to explain our point of view. I'm happy to talk more, if you want to. DannyH (WMF) (talk) 21:11, 30 August 2022 (UTC)